One Breath is committed to protecting your privacy and the confidentiality of your personal information, in accordance with Ontario’s Personal Health Information Protection Act (PHIPA).

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What Information We Collect

We collect limited personal information, such as your name and contact details, when you contact us through our website or referral processes. Our public website does not collect personal health information unless explicitly stated and securely enabled.

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How We Use Information

Your information is used only to respond to inquiries, support appointment requests, communicate with patients or referring clinicians, and operate our services safely and efficiently.

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Sharing of Information

We do not sell or rent personal information. Information may be shared only as required by law, with your consent, or with trusted service providers who are obligated to protect confidentiality.

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Protection of Information

We use reasonable administrative and technical safeguards to protect personal information. While online communication carries some risk, we take appropriate measures to reduce that risk.

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Cookies and Website Analytics

Our website may use cookies or analytics to improve performance and user experience. These tools do not collect personal health information.

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Your Rights

You may request access to, or correction of, your personal information by contacting us. Requests are handled in accordance with PHIPA.

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If you have questions or concerns about privacy, please contact our office.